Privacy Policy for Upview Technologies

1.1 Interpretation

The terms defined below have the meanings set out in this section. These definitions apply whether the terms appear in the singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our service or parts of our service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where 'control' means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote in the election of directors or another managing authority.
• Company (referred to as 'the company', 'we', 'us', or 'our' in this Privacy Policy) refers to Upview Technologies Inc., 600 North Broad Street, Suite 5482, Middletown, DE 19709, USA.
• Cookies are small files placed on your computer, mobile device, or other device by a website. Among other uses, they contain details of your browsing history on that website.
• Country refers to the United States (Delaware).
• Device means any device that can access the service, such as a computer, cellphone, or digital tablet.
• Personal data is any information that relates to an identified or identifiable individual.
• Service refers to the website.
• Service provider means any natural or legal person who processes data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on behalf of the company, perform services related to the service, or assist the company in analyzing how the service is used.
• Usage data refers to data collected automatically, either through the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

• Website refers to Upview Technologies, accessible from https://www.upview.tech

• 'You' means the individual accessing or using the service, or the company or other legal entity on whose behalf that individual accesses or uses the service, as applicable.

2.1 Types of data collected

2.2 Personal data

While you use our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Messages you send to our website chat assistant
• Usage data

2.3 Usage data

Usage data is collected automatically when you use the service.

Usage data may include your device's Internet Protocol (IP) address, browser type and version, the pages of our service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the service through a mobile device, we may automatically collect information including, but not limited to, your device type, unique device ID, IP address, operating system, mobile internet browser type, unique device identifiers, and other diagnostic data.

We may also collect information your browser sends whenever you visit our service or access it through a mobile device.

2.4 Tracking technologies and cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. These technologies include beacons, tags, and scripts that collect and track information to help us improve and analyze our service. The technologies we use may include:

• Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings to refuse cookies, our service may use them.
• Web beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also called clear GIFs, pixel tags, or single-pixel GIFs). These allow the company to count users who have visited a page or opened an email and collect related website statistics, such as a section's popularity and information used to verify system and server integrity.

Cookies can be persistent or session cookies. Persistent cookies remain on your computer or mobile device when you go offline, while session cookies are deleted when you close your web browser.

We use both session and persistent cookies for the purposes set out below:

You can control or delete cookies at any time through your browser settings. If you have any questions about the cookies we use, please contact us.

The company may use personal data for the following purposes:

• To provide and maintain our service, including monitoring its use.
• To manage your account and registration as a service user. The personal data you provide may give you access to features available to registered users.
• To perform a contract, including developing, complying with, and fulfilling a purchase contract for products, items, or services you have purchased, or any other contract with us through the service.
• To contact you by email, telephone, SMS, or equivalent electronic communications, such as mobile application push notifications, about updates or information related to features, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
• To provide news, special offers, and general information about goods, services, and events we offer that are similar to those you have purchased or asked about, unless you have opted out of receiving this information.
• To respond to and manage your requests to us.
• For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, where personal data about our service users is among the transferred assets.
• For other purposes, such as data analysis, identifying usage trends, assessing promotional campaigns, and evaluating and improving our service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With service providers: we may share your personal information to monitor and analyze use of our service or to contact you.
• For business transfers: we may share or transfer your personal information in connection with, or during negotiations for, a merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
• With affiliates: we may share your information with our affiliates, who must honor this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, and other companies we control or that are under common control with us.
• With business partners: we may share your information to offer you certain products, services, or promotions.
• With other users: personal information you share in public areas, or while interacting with other users there, may be viewed by all users and distributed outside those areas.
• With your consent: we may disclose your personal information for other purposes with your consent.

Our website includes a chat assistant that answers questions about Upview, our services, our work, and careers. Its replies are generated automatically by artificial intelligence and may not always be accurate, so please contact us directly before relying on them for any important decision.

4.1 What we collect

• The messages you type into the chat assistant and the replies it gives you.
• The date and time of each message.
• A random chat session identifier stored in your browser, used to keep a conversation together. It does not identify you by name.
• Your IP address, used only temporarily (for up to one hour) to limit excessive use and prevent abuse.

4.2 How we use it

• To answer your questions.
• To review conversations so we can improve the chat assistant and the information on our website.
• To keep the chat assistant secure and prevent misuse.

4.3 Who processes it

To generate replies, your messages are sent to Google's Gemini AI service. Chat conversations are stored on systems operated by us.

4.4 How long we keep it

We keep chat conversations for 2 years, after which they are automatically deleted. In limited cases, such as resolving a dispute or meeting a legal obligation, we may keep specific conversations for longer, but never for more than 5 years in total. You can ask us to delete your conversations at any time.

4.5 Please do not share sensitive information

Please do not enter passwords, payment details, health information or other sensitive personal information into the chat assistant.

To ask about or request deletion of your chat conversations, email us with the approximate date and time of your chat: hello@upview.tech

The company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our service, or when we are legally required to retain it for longer.

Your information, including personal data, is processed at the company's operating offices and wherever the other parties involved in processing are located. This means your information may be transferred to, and maintained on, computers outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

The company will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. Your personal data will not be transferred to an organization or country unless adequate controls are in place, including controls for the security of your data and other personal information.

You have the right to delete, or request our assistance in deleting, the personal data we have collected about you.

Our service may allow you to delete certain information about yourself from within the service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and using the account settings to manage your personal information. You may also contact us to request access to, correction of, or deletion of personal information you have provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

8.1 Business transactions

If the company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

8.2 Law enforcement

Under certain circumstances, the company may be required to disclose your personal data by law or in response to valid requests from public authorities, such as a court or government agency.

8.3 Other legal requirements

The company may disclose your personal data in the good-faith belief that doing so is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the company
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of service users or the public
• Protect against legal liability

The security of your personal data is important to us, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our service is not directed at anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and know that your child has provided personal data to us, please contact us. If we learn that we have collected personal data from anyone under 13 without verification of parental consent, we take steps to remove it from our servers.

If we rely on consent as the legal basis for processing your information and your country requires parental consent, we may require your parent's consent before collecting and using that information.

Our service may contain links to websites we do not operate. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party sites or services.

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated Privacy Policy on this page.

Before a change takes effect, we will notify you by email and/or a prominent notice on our service and update the 'Last updated' date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for changes. Changes take effect when they are posted on this page.

If you have any questions about this Privacy Policy, you can contact us:

By email: hello@upview.tech